Solwayconnections Guided Tours
Solwayconnections Guided Tours postal addresses:
For tours in England - Bourne House, Milbourne Street, Carlisle, CA2 5XF
For tours in Scotland - Annan Harbour Action Group, The Old Pickery, 87 Port Street, Annan, DG12 6BT
Booking your tour
To find out more about a Solwayconnections guided tour, please phone or email us. We will advise you of the details and the price for a tour. You will be required to pay a deposit when you book your tour date.
Upon payment of a deposit for your tour you will receive a booking confirmation email. We will also contact you to have further dialogue about your tour because we want to ensure that we create the most suitable itinerary for your group interests and requirements. The full fee for your tour must be paid 30 days prior to the date of the tour.
Please contact us as early as possible if you have to amend any tour dates and we will attempt to accommodate your requests.
Cancellation of booked tours
All cancellations of booked tours should be communicated to us as soon as possible in writing by email to fiona@solwayconnections.co.uk, or to the appropriate address in either England or Scotland provided above. Please note that telephone calls or text messages will not be accepted as a form of communication when cancelling a tour.
Refunds policy
From March 1st 2022 the following policy will apply:
- No charge for cancellation up to 30 days before the tour date – full refund less bank charges and administration costs.
- The charge for cancellation between 30 days to 7 days notice– 50% of the total fee for the tour and full costs of any fees incurred for the organisation of transport.
- The charge for less than 7 days notice of cancellation – 100% of the total fee for the tour and cost of transport.
Full terms and conditions.
Contact us to discuss your interests and we will design a suitable tour itinerary for you.
To discuss a tour please contact Fiona by phoning 07494489901 or 01228 915929.
You can also email fiona@solwayconnections.co.uk